Telephony Project Manager
Contract| £425 per day | Long term engagement on a 3 month rolling basis | Remote (occasional visit to the London office)|Inside IR35
We're looking for a Project Manager to lead critical projects as part of a capital infrastructure programme and who has excellent experience across delivering voice upgrades, with specific skills in Skype, Teams solutions and Cloud migrations including experience in MS Azure and working with Telco partners and 3rd party solutions integrators.
Our client has just approved an ambitious 3 year technology strategy that will see a shift in the procurement of new ICT solutions from traditional infrastructure and on-premise technologies to more hosted and CLOUD based solutions. They will be incorporating best of breed technologies and will see a strategic partnership delivering a wide range of the Microsoft portfolio.
Key Skills and Responsibilities:
- Skype for Business (SfB)
- MS Teams
- Contact centre solutions – adoption and migration of front line voice services
- Integration with Business Tools
- Interface; ease of use and disability friendly
- Call Recording
- Flexibility and Scalability; Blended in house and work from Home and other offices
- Call Quality
- Provisioning and Internal Support
- Security and Encryption
- Experience of VOIP and SIP Products
- Working as part of a structured, fast paced programme
- Responsible for leading Business Analysts, Contract and commercial leads and TDA resources.
- Excellent communication skills
- Expert in planning (MS Project)
- RAID & Action control, identifcation and management
- Senior level sponsor engagement – excellent presenting and problem solving skills
- Experience working for local authorities is highly desirable